Account Activation, Logging On and Logging Off
Serendata is a Cloud Based Platform, accessed via URL. This URL will provide access specifically to your system and data only. Accessing Serendata via the URL is the usual method of accessing the system. To use Serendata, an email invitation will be sent to the registered email account, asking for your account to be activated. The email will appear in your Inbox as depicted below.
The purpose of this article is to detail how to:
Activate an Account in Serendata
Log On to Serendata
Log Off from Serendata
Serendata Account Activation
Follow the required steps to activate an account in Serendata.
Step | Action |
1 | Open the email from Support. |
Step | Action |
2 | Click the URL within the email. |
Use the following screen, to set a new password and activate the account.
Step | Action |
3 | Enter a new Serendata password in the New password* field. Note: When entering a new password, the password criteria that must be followed is displayed on screen. |
Log On to Serendata
The following section details how to log on once your Serendata account has been activated.
Step | Action |
4 | Enter a new Serendata password in the New password* field. Note: When entering a new password, the password criteria that must be followed is displayed on screen. The password must be or contain:
|
5 | Retype the exact same password in the Re-enter new password field. |
6 | Click |
.
Successfully updating the password, activates the Serendata Account. This is confirmed through the system message below.
Log On to Serendata
Once the password has been changed, you will automatically be taken to the log on screen. Note: When logging on outside of the account activation process, use the provided URL and follow the next steps.
The following section details how to log on once your Serendata account has been activated.
Step | Action |
1 | Enter your Username in the Username field. This will be your email address. Note: If the email address is not recognised, contact the Technical Team to verify that is has been set. |
2 | Enter your Password in the Password field. |
3 | Click |
.
Terms and Conditions
When logging on for the first time, you are required to read and accept the specified Terms and Conditions.
Step | Action |
1 | Read the Terms and Conditions. |
Step | Action |
1 | Select the checkbox that corresponds to I accept the above. |
2 | Click |
.
This completes the account activation, log on process and takes you straight into Serendata.
Log Off from Serendata
This is the Home Screen in Serendata. In the top right-hand corner, your initials or security image will be displayed.
Step | Action |
1 | Click on your Security Image or Initials in the top right-hand corner. |
2 | Click Logout. |
This will return you to the initial Log On Screen.
This completes the guide for Account Activation, Logging On and Logging Off.
