Serendata

Change Impacts are identified during the course of any change and describe the effect of that change on an audience. You may need to update an existing Impact if you learn more about who is being impacted, what the impact is, or the status of the impact itself. 

You may also want to make notes to provide commentary about progress against an impact.

Impacts can be assigned to individual Stakeholders, Stakeholder groups, Business Areas, or geographical Locations during the creation of a new Change Impact, or they can be edited to include more detail at a later time.

identify any Stakeholders that are impacted by the Impact

identify any actions that will mitigate the Impact

add any notes about the Impact that will be visible to other Insight users.

- edit an Impact Profile
- identify any Stakeholders that are impacted by the Impact
- identify any actions that will mitigate the Impact
- add any notes about the Impact that will be visible to other Insight users.
   

The Impact must have already been created within the Project; see the help article <a href="https://help.serendata.app/en/articles/4354945-create-an-impact" rel="nofollow noopener noreferrer" target="_blank">Create an Impact</a>

Any Stakeholders to be added to the Impact must have already been created; see the help article <a href="https://help.serendata.app/en/articles/4307633-create-an-individual-stakeholder-or-audience" rel="nofollow noopener noreferrer" target="_blank">Create an individual Stakeholder or Audience</a>

Any Stakeholders to be added to the Impact must have also been assigned to the project; see the help article <a href="https://help.serendata.app/en/articles/4307663-assign-a-stakeholder-or-audience-to-a-project" rel="nofollow noopener noreferrer" target="_blank">Assign a Stakeholder or Audience to a Project</a>

Any Actions to be added to the Impact must have already been created; see the help article <a href="https://help.serendata.app/en/articles/4356393-creating-an-action" rel="nofollow noopener noreferrer" target="_blank">Create an Action</a>.

- The Impact must have already been created within the Project; see the help article <a href="https://help.serendata.app/en/articles/4354945-create-an-impact" rel="nofollow noopener noreferrer" target="_blank">Create an Impact</a>
- Any Stakeholders to be added to the Impact must have already been created; see the help article <a href="https://help.serendata.app/en/articles/4307633-create-an-individual-stakeholder-or-audience" rel="nofollow noopener noreferrer" target="_blank">Create an individual Stakeholder or Audience</a>
- Any Stakeholders to be added to the Impact must have also been assigned to the project; see the help article <a href="https://help.serendata.app/en/articles/4307663-assign-a-stakeholder-or-audience-to-a-project" rel="nofollow noopener noreferrer" target="_blank">Assign a Stakeholder or Audience to a Project</a>
- Any Actions to be added to the Impact must have already been created; see the help article <a href="https://help.serendata.app/en/articles/4356393-creating-an-action" rel="nofollow noopener noreferrer" target="_blank">Create an Action</a>.

From the Project dashboard left-hand Navigator, select Impacts

In the first instance, you can maintain the Impact record by viewing and editing the Impact details in the Impacts table directly

To delve deeper into a specific Impact, select the checkbox to the left of the record you wish to view and double-click on the name. 

1. From the Project dashboard left-hand Navigator, select Impacts
2. In the first instance, you can maintain the Impact record by viewing and editing the Impact details in the Impacts table directly
3. To delve deeper into a specific Impact, select the checkbox to the left of the record you wish to view and double-click on the name.

From the Detailed View of the impact, select Edit

Make the changes required and then select SAVE. Note: You may need to scroll down the page to see the Save button.

1. In the first instance, you can maintain the Impact record by viewing and editing the Impact details in the Impacts table directly
2. From the Detailed View of the impact, select Edit
3. Make the changes required and then select SAVE. Note: You may need to scroll down the page to see the Save button.

Note: You can add Stakeholders, assign actions, make notes and view the Revision History using the tabs to the left of the main Impact record.